Frequently Asked Questions

General Questions:

Q: Are you open on Sundays?

A: No, all of our departments are closed on Sunday.

Sales Questions:

Q: Do you have 2022 Toyota models in stock?

A: Yes, we have 2022 Toyota models in inventory!

Q: Do you offer new Toyota specials here? 

A: Absolutely! Check out our New Toyota Specials page for rotating offers.

Q: What Is Considered Good Mileage on a Used Car? 

A: It’s better to look for cars with a lower mileage and always remembering to complete a thorough maintenance check. For more information, check out this page: https://www.zanesvilletoyota.com/what-is-considered-good-mileage-on-a-used-car-zanesville-oh.html  

Q: Do you sell certified pre-owned vehicles? 

A: Yes. Check out our wide selection of certified used vehicles here: https://www.zanesvilletoyota.com/certified-pre-owned.html  

Q: Can I control my vehicle with an app? 

A: Yes, you can download the Toyota app to check up on your Toyota’s health and control it remotely. 

Q: Can I trade-in my vehicle? 

A: Yes. Please use our online “value your trade” tool to get an instant estimate of your vehicle’s worth.

Financing Questions:

Q: Is financing available?

A: Yes, financing is available depending on your credit score.

Q: How do I apply for financing? 

A: You can apply for financing directly on our website with our easy to fill out finance application. Alternatively, you can visit us in person and our finance team will be happy to help you!

Service Questions:

Q: Do you have any service specials?

A: Absolutely! Find out more on our website!

Q: How do you schedule a car maintenance?

A: You can book a service by calling our service center or by going online and scheduling a service appointment.

Q: How do I cancel my service appointment?

A: To cancel your appointment, please call our service department.

Q: Do you offer oil change services? 

A: Yes, please schedule your oil change online or call us at 740-618-8305 

Q: How long does an oil change take? 

A: Typically, you can expect an oil change to take 30-45 minutes. Schedule your service appointment at Zanesville Toyota today!

Q: How often should I change my car's oil? 

A: In normal operating conditions, it's recommended that you change your oil every 7,500 miles or six months, whichever comes first. However, you should always consult your owner's manual.  

Q: Do you offer battery services? 

A: Yes. Please schedule your battery service or replacement online or call us at 740-618-8305 

Q: Do you offer brake services? 

A: Yes. If you need new brake pads, please schedule your appointment online or call us at 740-618-8305

Q: How often should I change my brake fluid? 

A: In general, it’s a best practice to have your mechanic check your brake fluid during your oil change. Many drivers change their brake fluid every 5 years but it’s best to consult your owner’s manual. Schedule your service appointment with Zanesville Toyota today!